From staff reports
The City of Franklin is changing the way people can apply for building permits.
Property owners, developers and contractors can now apply for their permits online by using a cloud-based software called Cloudpermit.
With Cloudpermit, users can register and apply for a building permit that is specific to the work that is needed, check the status of their permits and inspections, schedule or cancel building inspections, and request and submit changes to an existing building permit, among other things.
Users will need to create an account with Cloudpermit before using the program, as an email address is required so that the applicant, developer, contractor, inspectors and city staff may communicate with each other.
Email notices are automatically issued to all parties when the status of a permit application changes.
Photos, drawings and required documents can be attached to the application as needed.
The city will continue to accept paper applications for building permits for those who do not have an email address.
In addition to building permits, Cloudpermit will soon be available for residents to submit code enforcement complaints to city staff as well.
Information about Cloudpermit is available online at www.franklinpa.gov/permits, which has links to videos and other support materials that can help new users.