Franklin rolls out new Cloudpermit software

From staff reports

The City of Franklin is changing the way people can apply for building permits.

Property owners, developers and contractors can now apply for their permits online by using a cloud-based software called Cloudpermit.

With Cloudpermit, users can register and apply for a building permit that is specific to the work that is needed, check the status of their permits and inspections, schedule or cancel building inspections, and request and submit changes to an existing building permit, among other things.

The software allows users to see the status of their applications and make any necessary adjustments as inspections are completed.

Users will need to create an account with Cloudpermit before using the program, as an email address is required so that the applicant, developer, contractor, inspectors and city staff may communicate with each other.

Email notices are automatically issued to all parties when the status of a permit application changes.

No software downloads or installations are required, and people can use their phones, tablets or computers to log in and complete the entire permit application process with the e-permitting system.

Photos, drawings and required documents can be attached to the application as needed.

The city will continue to accept paper applications for building permits for those who do not have an email address.

In addition to building permits, Cloudpermit will soon be available for residents to submit code enforcement complaints to city staff as well.

Information about Cloudpermit is available online at, which has links to videos and other support materials that can help new users.